WELCOME TO INFOCUS, December 22
Yvette Greener, Shopper Director
We’re shortly approaching the top of one other 12 months and it’s arduous to imagine it’s time to tug out the Christmas jumpers once more, already.
Our acquisitions and transfers this 12 months has seen our property portfolio develop to greater than £1.9 billion of belongings, and over 900,000 sq. metres. This equates to 41% of the Authorities’s workplace portfolio. And we’ve deployed interoperability merchandise throughout 85,000 sq. metres of workplace area which is permitting civil servants to be extra linked than ever earlier than.
This 12 months noticed our first Hub formally open in Birmingham. We reached topping out at our Croydon Hub, and are getting ready to start inductions at our first new-build Hub in Peterborough which is able to open its doorways on the finish of January 2023. We additionally introduced a brand new Hub in Manchester, First Road.
We signed our first ever Strategic Associate Constitution with Atkins and AECOM, committing to methods of working that underpin how we ship our options for you. And we welcomed BNP Paribas Actual Property to the GPA as a brand new strategic associate for our property and property-related monetary companies. We’ve got additionally drastically improved our information capabilities with new know-how options together with Planon and MRI’s Horizon.
Our Office Providers Transformation Programme continues at tempo as we progress our procurement for a efficiency associate. This associate will monitor our amenities administration suppliers throughout the UK.
And most just lately, we proudly offered an agile and fast response for Operation BRIDGES following the unhappy passing of Her Majesty The Queen Elizabeth II.
We’ve got achieved some nice successes this 12 months, and are very conscious we now have areas to enhance on. Your engagement with our common consumer satisfaction surveys is permitting us to grasp how we are able to higher assist you. And our consumer managers are at all times available to maintain you up to date and supported.
Thanks for persevering with this journey with us.
On this challenge:
Supporting our purchasers to maintain vitality prices down
Our dedication to figuring out efficiencies throughout the Authorities’s workplace portfolio spans carbon emissions, property prices, workspace utilisation and vitality utilization. Our initiatives and interventions are serving to to offset a number of the ongoing vitality worth will increase, whereas additionally lowering the UK’s carbon footprint.
We implement a spread of merchandise and initiatives throughout our buildings to minimise vitality utilization equivalent to upgrades to lighting, heating air flow and air-con, in addition to photo voltaic photovoltaic (photo voltaic panels) installations. And we design in initiatives as early as doable, equivalent to decarbonised energy provides from the development stage. We additionally procure our electrical energy from renewable sources.
All new Authorities Hubs are constructed to the Authorities Office Design Information Web Zero and Sustainability Annexes which embody the requirement for lighting sensors / controls and daylight dimming, and are constructed with vitality effectivity measures as customary.
Our Web Zero Programme goals to retrofit vitality effectivity measures throughout the Authorities’s workplace portfolio. And our Amenities Administration contracts are difficult suppliers to additional maximise efficiencies throughout our buildings to make sure larger financial savings for our purchasers and prospects.
Responding to pricing challenges
European fuel and electrical energy costs have been on the rise since Summer season 2021. The Crown Business Providers (CCS) purchased a lot of the anticipated demand for this present monetary 12 months effectively prematurely. This gives some safety to budgets for these departments on the CCS framework.
For subsequent monetary years the impression of the market will increase has once more been restricted by purchases made earlier than costs spiked. Nonetheless, vitality spend is nonetheless forecast to extend, and an absence of market liquidity is making ahead hedging tough.
For these purchasers or prospects on customary variable charges, we envisage that with the Authorities’s newly introduced Vitality Invoice Reduction Scheme, prices will lower for the scheme’s six-month interval.
To assist our purchasers’ monetary planning, our Finance crew is engaged on amended forecasts for utility prices for FY 23/24 and will probably be in contact quickly.
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Procuring for greatest worth and repair supply
The Office Providers Transformation Programme (WSTP) continues at tempo with our Business and Venture groups working collectively to make sure we acquire the appropriate outcomes for you on quite a lot of ongoing procurements.
Amenities Administration
Though we now have had some preliminary delays to analysis, the programme stays on monitor. Responses to the Amenities Administration (FM) procurements closed mid-November. The bids will now be evaluated in opposition to High quality and Value, to make sure we obtain the most effective worth.
The analysis interval takes two to 3 months, given the excessive worth of the contracts. We are going to present additional updates in Q1 2023.
Efficiency Associate
We’re within the technique of appointing a Efficiency Associate (PP) to assist the continued engagement and monitoring of chosen suppliers for our FM companies. There will probably be a interval of mobilisation with the suppliers to outline the important thing efficiency measurements in order that we now have agreed targets throughout the property.
Bodily Safety
We’ve got accomplished the analysis section of the Bodily Safety procurement and are on monitor to award the contract in early 2023.
FM Digital Platform
Together with the PP section, we’re additionally procuring a provider to develop a digital platform which is able to monitor all parts of the FM contracts. The platform will present a single built-in system to handle and monitor progress, service requests, incidents, experiences, and so forth
Our concentrate on worth and repair supply is making certain we place you on the coronary heart of our choices as we proceed to create nice locations to work throughout the UK.
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Strengthening our data-driven method
We’ve got signed a brand new two-year contract with MRI for its Horizon property administration digital instrument. The contract continues our relationship with MRI and can optimise Horizon to boost the companies we offer to you.
Horizon will probably be utilized by us and BNP Paribas Actual Property – our newly appointed property associate – to handle property information and inform well timed resolution making throughout our rising portfolio.
This contract award comes on the again of the award of a brand new contract to Planon in Might this 12 months. Planon helps office efficiency administration, situation enchancment and area optimisation.
Collectively, Horizon and Planon will equip us with sturdy information to allow higher knowledgeable resolution making. This ensures our properties function extra effectively and save prices throughout our workplace portfolio, whereas persevering with to create nice locations to work.
Steven Boyd, our CEO stated; “To ship the very best service to our purchasers, every a part of our enterprise wants glorious information, which is then built-in to offer us with perception not available to others. These contract awards take us one other step alongside our journey to best-in-class, evidenced-based resolution making.”
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Peterborough Hub achieves sensible completion
Quay Home in Peterborough, our first new construct hub, will probably be full and prepared for service by the top of January 2023. Internet hosting DEFRA and HM Passport Workplace, it’s a seven storey constructing with a public-facing ground to assist the Passport Workplace and Enterprise Occasions Centre. When full it’s going to home over 1,000 civil servants. Sitting on the entrance of the Fletton Quays improvement, this new hub showcases our various functionality throughout property and office expertise.
Cat B phased completion
The inner match out of Quay Home was accomplished on 28 October. We at the moment are within the ultimate section of the venture as we full exterior works and the Cat C section to put in IT infrastructure and furnishings.
The view out of one of many assembly rooms.
A breakout space on the sixth ground.
Workers entrance space.
We proceed working carefully with our purchasers to ship an ideal place to work and sit up for welcoming prospects by means of our doorways within the early a part of subsequent 12 months.
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Bristol, Temple Quay Home refurbishment begins
Work began on web site at our Bristol constructing, Temple Quay Home, on 7 November 2022 with BAM Building Ltd endeavor the foremost refurbishment.
The refurbished constructing will probably be accomplished in Q3 2024, providing an ideal place to work for two,300 civil servants from 19 completely different authorities our bodies.
Temple Quay Home is just a few minutes stroll from Bristol Temple Meads station. In step with the ideas set out within the Authorities Office Design Information, this refurbishment will present a spread of various work settings, together with a Enterprise Occasions Centre. It would enhance the heating, air flow and air-con throughout the constructing and supply interoperability by means of improved GovWifi, in addition to deal with the upkeep backlog and a spread of occupier issues.
Exterior of Temple Quay Home
The important thing characteristic of this venture is that the refurbishment will probably be undertaken in three phases over the following 91 weeks, whereas the prevailing occupiers stay in momentary dwelling zones across the constructing.
The primary section of the refurbishment would be the most intrusive with the set up of a brand new fireplace evacuation elevate to boost our inclusivity providing; and full the connection to Bristol Metropolis Council’s District Heating Community considerably lowering our carbon footprint. Noise disruption will probably be managed by endeavor essentially the most disruptive works out of enterprise hours and utilizing quieter constructing strategies. To additional assist minimal disruption and keep a protected and safe working setting, fireplace retarding and noise suppressing partitions will probably be put in across the BAM work areas and noise monitoring preparations put in place within the momentary dwelling zones.
Our Capital Initiatives, Office Providers, Shopper Options and Property groups are working carefully collectively to make sure that acceptable amenities, companies and efficient two-way communication are offered for the prevailing occupiers all through the refurbishment.
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Smarter Working Dwell Convention returns for 2023
We’re bringing collectively sensible minds from throughout the UK’s public sector as soon as once more to have fun smarter working. Our Smarter Working Dwell Convention, in partnership with GovNewsDirect, will deliver the UK’s specialists to your screens to debate how smarter working practices have developed right into a core enterprise want.
This free to attend, digital occasion on 1 March 2023 will concentrate on three themes:
- Studying – what’s the information telling us about how office experiences are evolving?
- Thought management – you’ll get to listen to from and participate in discussions and actions that cope with smarter working scorching subjects
- Future – professional, data-backed predictions about how smarter working practices will proceed to evolve and the way we efficiently embed it into our working lives
Be amongst the primary to safe your digital seat at Smarter Working Dwell 2023 by registering your curiosity with the crew (Gmail customers click on right here).
We’ve got been main the Civil Service transformation since 2018 by supporting authorities departments to implement smarter working practices. To this point, we now have supported over 20 departments to attain Smarter Working maturity. This implies these departments have offered demonstrable proof of how their folks and tradition, management, know-how and workspaces are supporting, advocating and position modelling smarter methods of working.
To seek out out extra about how one can be a part of the smarter working journey, contact our devoted crew at [email protected]
Smarter Working Dwell 2023 is supported by our Smarter Working Awards which recognises the numerous achievements and dedication demonstrated by people, groups and organisations throughout the general public sector to drive optimistic change in direction of smarter working.
Be part of the dialog on social media by following #SWL23
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